We take the enforcement of all terms and conditions seriously, and we aim to run a clean network which operates on fair principles. We also investigate all reports of abuse.
If you encounter something you think might constitute abuse which you believe has come from our network or systems, please read through the information on this page carefully. It explains how you can report it.
Please note that complaints are tracked by our team for the purposes of improving anti-abuse processes and threat mitigation.
We work to minimise the amount of abuse that is generated on our servers. You can help us by reporting any abuse you spot which you believe has come from the INA4 Media Ltd network.
Please report all abuse by emailing us at abuse@ina4.com. Please include as much information as you can about the type of abuse you’ve encountered.
Please also provide log files (if applicable), URLs for site abuse and email headers for spamming.
Once we've received your email, we'll investigate the issue thoroughly, contact any relevant customers and work to resolve the issue as quickly as possible.
If you become aware of any web space hosted by INA4 Media Ltd that you feel is in contravention of any of our T&C's, then please email us with the details.
Please send the following information:
In line with industry practices, we report illegal activity to the police or to any other relevant authorities. We also work with all appropriate bodies to ensure images of child abuse are removed from our servers and reported as quickly as possible.
Report fake or incorrect registrant information
If you suspect a domain has been registered with fake information, please contact the domain team on abuse@ina4.com.
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